By signing up, registering or enrolling in a Fit For Kids Co program, you acknowledge that you have read and agree to the terms and conditions outlined below.
Program Fees
Term lesson fees are $23 per lesson. Fees are reviewed periodically and may be adjusted.
A term enrolment secures your child’s place for the full term.
Payment
Term fees must be paid in full prior to or on the day of the first scheduled lesson.
If payment has not been received, or a written payment arrangement has not been agreed to, the student will not be eligible to participate. This applies to all invoices, including discounted invoices.
If a duplicate enrolment or refund is requested, any merchant or transaction processing fees incurred will be deducted from the refunded amount.
Refund Policy
Missed Lessons
Fit For Kids Co does not provide refunds or discounts for missed sessions.
If a student is unable to attend due to illness or unexpected health reasons, a make up lesson credit may be issued upon receipt of a medical certificate. The certificate must be emailed to info@fitforkidsco.com.au within 7 days of the missed lesson.
Make up lessons must be booked and confirmed with the office prior to attendance and must be used within the same term unless otherwise approved.
Unforeseen Cancellations
If a lesson is cancelled by Fit For Kids Co due to extreme weather, coach illness, school closure or other unforeseen circumstances, a credit will be issued for the affected lesson.
Credits must be used within the same term and must be booked and confirmed with the office prior to attendance.
Credit Policy
If a credit has been applied to your account, it may be used in the following term. All credits must be used by the end of the calendar year at the latest.
Credits are valid on a term-to-term basis unless otherwise approved. In approved circumstances, credits may be rolled over to the following term or extended for up to 12 months from the original issue date, provided this has been confirmed in writing via email.
Unused credits that exceed these timeframes will expire and cannot be redeemed.
Accidental Payments & Refunds
If you have made an enrolment or payment in error, please email our office with your bank details (account name, BSB and account number) so we can process a refund.
Please note that transaction fees incurred at the time of payment are non-refundable and will be deducted from the refunded amount. These fees are charged by our payment provider.
We recommend checking all enrolment details carefully prior to completing payment to avoid unnecessary charges.
First Lesson Guarantee
If your child does not enjoy their first lesson, you may request a refund for the remainder of the term.
You must notify us within 48 hours of the first lesson. If notice is received later than 48 hours, the refund will be processed after the following lesson.
Mid Term Withdrawals
If you withdraw part way through the term, a refund of up to two lessons may be provided at our discretion.
Planned Absences
If you are aware of planned absences before enrolling, please advise us prior to enrolment. A discount equivalent to up to two lessons may be applied.
If notice is provided after enrolment, a credit for up to two lessons may be issued instead. Credits may only be redeemed in the final week of the same term and are subject to class availability. All credit lessons must be booked and confirmed with the office prior to attendance.
Holiday Program Cancellations
Cancellations made 48 hours or more before the program start time will receive a full refund or credit.
Cancellations made less than 48 hours before the program start time may receive a 50% refund or credit at our discretion.
Same day cancellations are not eligible for a full refund. A partial refund or credit toward another program may be offered.
Credits must be used within the same holiday period unless otherwise agreed.
Promotional Material
Fit For Kids Co reserves the right to use images, photographs and videos taken during sessions for marketing, advertising or promotional purposes.
If you do not wish for your child to be included, written notification must be provided by a parent or guardian.
Liability
Fit For Kids Co accepts no liability for injury, damage or loss sustained through participation in the program. Sporting activities involve inherent risks outside the control of Fit For Kids Co.
We will take all reasonable steps to ensure the safety of participants.
Weather Policy
Lessons will proceed as scheduled in all weather conditions. Fit For Kids Co does not cancel lessons due to weather, as this maintains consistency for families and avoids last minute changes.
If there is any change to the lesson location due to weather, an email will be sent to all parents. Unless notified otherwise, lessons will take place at the usual meeting spot.
When required, sessions will be moved indoors.
For before school lessons where an indoor space is available, the coach will meet students at the usual meeting location and ensure all participants are safely escorted indoors.
For after school lessons, the coach will collect students from the usual meeting point, take them to the indoor venue, and return them to the usual parent pick up location at the conclusion of the session.
If you choose not to send your child due to weather conditions, the lesson will be treated as a missed session and will not be refunded or credited.
Responsibility and Supervision
Fit For Kids Co is responsible for students only during the advertised class times.
We are not responsible for collecting students from classrooms or returning them after class unless otherwise specified below. Parents should confirm with the school regarding supervision policies outside lesson times, as Fit For Kids Co is not responsible for care outside the scheduled session times.
After School Prep Club Programs
Students enrolled in designated Prep Club after school lessons will be collected from their classrooms by a Fit For Kids Co coach.
Parents must email Fit For Kids Co with their child’s classroom details and teacher’s name prior to the commencement of lessons.
It is strongly encouraged that parents also notify their child’s prep teacher that their child will be attending the lesson. This ensures the classroom teacher is aware in the event a coach is running late and avoids confusion regarding student collection.
Coaches will carry the official lesson roll for sports sessions. Classroom teachers do not hold the sports attendance roll.
The coach will attend each relevant classroom, collect enrolled prep students and escort them to the lesson location. At the conclusion of the session, parents are required to arrive by 4:25 pm for pick up.
Parents of Grade 1 students attending after school lessons should also notify the classroom teacher in case a child forgets about the lesson.
Before School Preps
At schools where prep students attend before school lessons, coaches will escort students to their designated waiting area. Coaches do not supervise students prior to the advertised lesson start time.
Once lessons conclude, students will return to general yard supervision.
All Students
Once Fit For Kids Co lessons conclude and children are dismissed, general school yard duty teachers are responsible for supervision in accordance with the school’s policies.
Late Pick Up Policy
Parents or guardians must arrive at the venue by the scheduled finish time.
A five minute grace period applies. After this time, supervision will be charged at $1 per minute to cover additional staffing costs.
If you are running late, you must contact the office on 0421 172 369.
