1. Payment
All term fees must be paid in full before the first lesson.
Enrolments are only confirmed once payment has been received.
If payment is not made by the due date, your child’s place may be offered to another student.
2. Refunds & Cancellations
Enrolments secure a child’s place for the full term. No refunds will be given for change of mind once the term has begun.
Parents who notify us prior to enrolling about travel plans may request a fee reduction for up to two missed classes per term.
If Fit For Kids Co. cancels a class, affected students will be credited accordingly.
3. Make-Up Lessons
Make-up classes are only available for unexpected illness, provided a medical certificate is submitted within 7 days.
Make-up classes must be booked before the term ends and are subject to availability.
If a suitable make-up class cannot be arranged, no refunds or credits will be issued.
4. Weather Policy
Lessons will not be cancelled due to weather.
In wet conditions, classes will be relocated to an undercover or indoor space. Students will not get wet.
In extreme heat, lessons will be held in an air-conditioned indoor area where available.
5. Coach Availability & Class Adjustments
If a coach is unavailable, Fit For Kids Co. will arrange a replacement coach.
If a replacement is unavailable on short notice, the session will run as a games week (specific to the sport) to maintain lesson flow.
Classes will not be cancelled due to coach illness.
6. Class Supervision & Student Responsibility
Fit For Kids Co. does not collect students from classrooms for afternoon lessons, except on designated days for Prep students.
After morning lessons, students walk to class independently. Yard duty staff are present at the time lessons finish.
Parents must ensure students arrive on time and are collected promptly at 4:20 pm after afternoon sessions.
7. Promotional Material
Photos or videos may be taken during lessons for promotional use.
If you do not wish for your child’s image to be used, please notify us in writing before the start of term.
8. Unforeseen Circumstances & Class Changes
If lessons are impacted by school closures, extreme weather, or other disruptions, alternative arrangements will be made.
Refunds will not be issued for circumstances beyond our control.
9. Referral Discounts
Referral discounts may be available for families who introduce new students.
Discounts apply only to full-term enrolments and are subject to change.
1. Do you collect students from their classroom for afternoon sessions?
For afternoon lessons, we do not collect students from their classrooms. However, we have designated days where Prep students are picked up from their classrooms. Please contact us for more information.
2. Do you drop students after lessons to their classrooms (in the morning)?
No, we do not escort students to their classrooms after morning sessions. Coaches encourage students to walk to class together. Yard duty teachers are present at the time we finish our lessons.
3. What do students need to wear?
Students just wear their school uniform. However, it's advisable for them to wear appropriate footwear, such as runners, on the day of their lesson to ensure safety and comfort during activities.
4. Do students need to bring equipment?
Children participating in tennis are required to bring their own racquet to class. While we occasionally have 1-2 spare racquets available for those who forget, this is not guaranteed. For all other sports, no personal equipment is necessary.
5. Do I need to stay and watch lessons?
No, parents are not required to stay during classes. Drop-and-go for morning classes at 8:00 am is okay. For afternoon lessons, please ensure you are present for pick-up at 4:20 pm.
6. What if my child doesn't want to do lessons anymore?
Enrolling in term lessons secures your child's spot for the entire term. If your child no longer wishes to continue, please let us know within the first two weeks. After this period, no refunds will be provided.
7. What if it rains?
Classes will proceed as scheduled, even in rainy conditions. Students will not get wet, as we will find an undercover area or a designated indoor classroom on campus to ensure no last-minute cancellations are made to parents.
8. What if it is too hot?
Classes will continue as planned. In cases of extreme heat, we will conduct sessions in an indoor, air-conditioned room at the school to ensure the safety and comfort of all students. For afternoon lessons, students will be brought back out to the regular pick-up area at the usual time of class completion, 4:20 pm.
9. Can my child do a trial class?
Trials can be booked during the first week of term only to manage class sizes. After the second week, if you would like your child to try a lesson before committing to the term, we can register them for a trial to secure their place. An invoice will be sent, but payment is only required if your child decides to continue. If they don’t enjoy the lesson, there is no charge.
10. What happens if a coach is sick?
If a coach is unwell, the lesson will still go ahead with a replacement coach or an alternative arrangement. If a replacement coach cannot be found on short notice, the class may run as a games week (specific to the sport) to maintain the flow of the lesson. We will not cancel the class.
11. What if we are going away during the term?
Enrolments secure your child’s place for the entire term. If you know in advance that your child will miss lessons due to travel, please notify us prior to enrolling. We can offer a fee reduction for up to two missed classes per term. Credit will not be provided for more than two absences.
12. What if my child is sick or misses a class?
Fit For Kids Co. does not provide make-up lessons for missed classes unless the absence is due to unexpected health or illness. In this case, a medical certificate must be provided within seven days of the missed lesson to be eligible for a make-up lesson credit. Make-up classes must be booked through Fit For Kids Co. and the Parent/Guardian before the term ends.
